SRA Associates’ expertise lies in recovering charged off secured and unsecured installment loans, deficiency balances from leased and purchased assets, and end-of-term leased asset delinquencies. Full-service collection processes are offered for both consumer and commercial markets. We possess extensive experience servicing all levels of placements.

Full service collection processes include:

  • Full and complete adherence to all federal and state laws
  • Scrubbing inventory for bankruptcies and deceased
  • Combined automated and manual skip tracing efforts
  • Contact through telephone calls and letter series
  • Customer education
  • Dispute resolution
  • Negotiation of payment terms
  • Payment processing
  • Detailed reporting